Tuesday, February 12, 2013

Technology as a Productivity Tool

Does getting on-line ever feel overwhelming like this "hyper-connected' guy below? 



Personally, I have felt this way, but in this post I  want to add technology to the mix of tools I began to address in this January 25th post on the power of personal goals and mono-tasking (focusing on one thing at a time) to make an impact on those around you.  Specifically, I want to focus on how we can leverage technology tools such as e-mail, social media and video to further enhance our ability to connect with others and increase our productivity.

 
Practically I aim to use the following practices to extract the benefits of technology to develop my mono-tasking abilities:
1)    Information Stewardship:  E-mail and social media (especially Twitter and Facebook) provide a flood of information that threatens to overwhelm us every day.  However, there are two practices I use to properly direct this flood so that it enables me to effectively connect with others and accomplish my priority tasks.
a)      Keep E-mail Caged:  First, I have disabled the sound and flashing icon that accompanies every new e-mail so that I don't go to Outlook like a “Pavlovian Puppy” when I receive an e-mail.  Instead I strive to check it between meetings and prioritized tasks.  For other great e-mail practices, check out the 10 best practices in this E-mail Charter - my person favorite is the suggestion to “tighten the thread” by picking up the phone if the issue can’t be resolved in three e-mails.
     
b)     Use Social Media with a Purpose: Rather than being “on” Facebook or Twitter all the time, I attempt to log in only when I have a specific purpose and not linger longer than necessary.  In addition, I seek to prioritize my social media activity into my day; in fact, I find when I am more deliberate about the key things I want to accomplish in a given day, social media often doesn’t make the list.  It is true that social media can be a great way to connect with others, especially those who you are unable to see in person, but many times a personal e-mail or (gasp) a phone call can be a much more effective way to connect with others.

2)    Be present, be honest and show your video:
a)         Be Present: In meetings, I strive to give my undivided attention to the people before me.  In our hyper-connected world it is easy to fall into the trap that I can focus on more than one thing at a time (my e-mail and the person talking to me on the phone), but as this 10 minute TED film called Brain Power illustrates attention is the brain’s most important resource.        
b)     Be Honest: Unfortunately, I can’t always focus on the person I am speaking with and need to attend to other urgent issues.  When that is the case, I aim to be honest with the person in front of me by asking for time to conduct an additional task during the meeting.  For example, “Can you excuse me for a second, I need to wrap up this IM chat before we start our conversation.”
c)      Use Video: According to research by Albert Mehrabian when we talk about feelings or attitudes face to face, 55% of our meaning is conveyed through non-verbal communication.  This means in a world where the vast majority of my work meetings are virtual, I am cutting off over half of my ability to fully convey the meaning of my attitudes when I don’t show my video.  When bandwidth allows I will always show my video to ensure I am maximizing my ability to connect with those I am meeting with.       
Your Opinion: I would love to hear others thoughts on this topic.  Do you see the above two uses of technology as effective ways to connect with others and accomplish your personal goals?  Do you have other methods that you find helpful?
I look forward to hearing your thoughts on this, whether here in this blog or e-mailing me directly (joabmeyer@global.t-bird.edu). 

4 comments:

  1. Hey Joab, this is Oseas - a way that I like to use to combine technology and attention is the pomodoro technique. This is basically chopping off your work day in 25 uninterrupted, one task minute blocks with 5 minute rests. Then you plan how many of these periods ('pomodoros') you need to perform a specific task and you go for it.
    There is a chrome extension to help you time this, so it's a nice intersection of attention management and technology.
    https://chrome.google.com/webstore/detail/strict-pomodoro/cgmnfnmlficgeijcalkgnnkigkefkbhd?hl=en

    Hope this helps!

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  2. Oseas - That is a great tip! I will have to give the promodoro technique a try! There is a great intro to the technique and related resources on their website - http://www.pomodorotechnique.com/

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  3. Hi Joab, this is great write-up, I follow some these, works for me... few things that I follow:
    1) For me, tools/internet really help if used with a "why" in mind instead being carried away with the cool features that may be great but not of much use in my context
    2) Set aside time for social media and know upfront what I’ll do than just wandering around – I use Flipboard that consolidates social updates with my other reads in one view, instead of hopping from site to site or tempted by the desktop/app notifications
    3) Driven by real purpose than just tasks (e.g. finish this doc or fix that bug), kind of weekly theme for my work. Really helps me stay focused.
    4) Have time for motivation capsules such as TED talks… really energize and inspire me to continue to work especially now I work a one person time most of the time :)

    Hope this helps! Love to chat on this topic.

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  4. Gaurav,

    Thanks for sharing your thoughts. I like the idea of considering the "why" when it comes to the internet and technology tools. I also agree that knowing upfront what specific task you are trying to accomplish is a very healthy discipline - when it comes to any technology tool. Thanks as well from the Flipboard and TED talk recommendations - very helpful!

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